If your ATX product bundle includes a payroll product, the payroll product must be installed (downloaded) separately.
The activation code for your W-2/1099 or Payroll Compliance product is printed on your Fulfillment Confirmation Slip, along with your ATX activation code. Make sure to enter the payroll code when downloading the payroll product from the website.
For information on how to download and install your W-2/1099 or Payroll Compliance product, see Installation and Activation section within the W-2/1099 or Payroll Compliance help.